This position is responsible for setting up the effective strategies to expand the Company’s customer base in which to generate new prospects and qualified sales leads and convert them into becoming paying customers. As front line representatives of the Company, the personnel must often create their best first impression in order to make a lasting impact on potential customers. The personnel must be working together as a team in maintaining customer satisfaction to increase Company’s growth and annual revenue through sales maximization.
Develop sales strategies to draw in potential leads and new customers such as through initiate contacts via inquiries generated from the marketing aspects
Provide and practice excellent sales and high class customer service with focus on inbound prospects such as contacting leads, qualifying them as prospects as well as educating the prospects about Company’s products and services.
Present products and services information to customers as per customers’ needs, interests and viability to drive sales
Connect the solid leads through the marketing funnel such as arranging in-person meetings, emails, texting or phone calls according to Company’s SOP to ensure the Company’s daily, weekly and monthly sales target are met
Perform series of regular follow up tasks to potential leads and customers and maintain good customer relationships with existing customers
Up keep the customer relationship management database at all times and compile sales performance reports on time
Analyze the revenue reports, customers’ surveys and financial data to prepare budgets, pricing forecasts and sales goals for the coming year or quarter
Coordinate with the Operation/Customer Support team to resolve any client issues that arise such as complaints, objections and queries
Perform any ad-hoc tasks as assigned by the Management from time to time
Career Level: Executive
Qualification: Minimum Diploma/Bachelor’s degree
Years of Experience: 1 year
Job Type: Full-Time
Job Specializations: Sales/Marketing, Sales, Customer Service