Sales Development Representative

Job Description

This position is responsible for expanding the Company’s customer base in which to generate qualified sales leads, solicit new potential customers to identify and choose products and services until they are ready to make a purchase. As front line representatives of the Company, the personnel must often create their best first impression in order to make a lasting impact on potential customers.

Job Responsibilities

  • Develop sales strategies to draw in potential leads and new customers such as through initiate contacts via inquiries generated from the marketing aspects
  • Provide and practice excellent sales and high class customer service with focus on inbound prospects such as contacting leads, qualifying them as prospects as well as educating the prospects about Company’s products and services.
  • Present products and services information to customers as per customers’ needs, interests and viability to drive sales
  • Connect the solid leads through the marketing funnel such as arranging in-person meetings, emails, texting or phone calls according to Company’s SOP to ensure the Company’s goals and target are met
  • Perform series of regular follow up tasks to potential leads and customers and maintain good customer relationships with existing customers
  • Up keep the customer relationship management database at all times and submit sales performance reports
  • Coordinate with the Sales/Operation/Customer Support team to resolve any client issues that arise

Job Requirements

  • Candidate must possess at least a Bachelor’s Degree in any principles
  • Required skill(s): Social media marketing, Customer Relationship Management
  • Preferred skill(s): Graphic & digital design, photo & video editing skills
  • Highly proficient in spoken and written English & Bahasa Malaysia
  • A resilience and determine person
  • An active listener with outgoing pleasant personality, mature, and good social etiquette
  • Must be responsible, result-oriented, good time management and analytical skills
  • Must have strong interpersonal and communication skills across a variety of channels (email, social media, phone, etc.). as well as strong decision-making capabilities
  • Must have strong customer service skill, a great team player and attention to details
  • Possess a positive working attitude with passion to learn
  • Able to be flexible and work in a fast-paced environment and multitasking capability
  • Able to work independently with minimal supervision

Administrative Assistant

Exaira Global (M) Sdn. Bhd.
Seremban, Malaysia
Posted on 01-August-2022

Job Highlights

  • Remarkable career development plans
  • Opportunities for advanced learning
  • Enjoy a fair work-life balance

Job Description

This position is responsible for performing administrative duties to aid the daily operation of the Company including marketing, sales, and customer support.

Job Responsibilities

  • Carry out administrative duties as per Company’s business operation and requirements.
  • Provide technical support to the Company’s marketing and sales department, which includes media preparation, act as a customer service representative, and related tasks.
  • Organize data entry into the system, maintaining files, and reporting to management.
  • Prepare shipment of packages as per clients’ request and coordinate with relevant parties to ensure a smooth and efficient delivery.
  • Ensure all required documents are ready on time and available when needed.

Job Requirements

  • Minimum STPM or Diploma.
  • Knowledgeable in shipping and handling procedures, data entry, and computer literate is required.
  • Basic knowledge in digital marketing and customer service is preferable.
  • Highly proficient in spoken and written English & Bahasa Malaysia.
  • At least 1 year of working experience in the related field is an advantage
  • Possess good knowledge and skill in Microsoft Office (Excel & Word), Google Drive (Docs, Spreadsheets, Forms), Social Media (Facebook, Instagram), and Email.
  • Ability to organize assignments, multitasking, and working remotely.
  • Is a self-motivated person, self-initiative, committed, and able to work independently with minimal supervision.
  • Must be able to work as a team professionally and is a trustworthy person.
  • Possess good communication and interpersonal skills.

Career Level: Non-Executive
Qualification: Minimum STPM or Diploma
Years of Experience: 1 year
Job Type: Full-Time
Job Specializations: Clerical/Administrative Support